Jobs›Customer Service, Haryana

Customer Service Manager_SUPPORT SERVICES_0141_3523_1039173

Kotak Mahindra Bank · Haryana
Senior
PayPay not listed
WhereHaryana
TypeFull time
Posted24 Oct4 days ago, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
About this job

Customer Service Manager_SUPPORT SERVICES_0141_3523_1039173

Haryana, India

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JOB DESCRIPTION

Job Role

End to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication within the defined Turn around time.

Preparing weekly ,Fortnight and Monthly MIS

Complaint analysis to identify major areas of customer dissonance and suggesting ways to reduce them.

Job Requirements Graduate

Excellent written and oral communication skills

Eye for details

Proficient in MS Office applications

Prior experience of Customer Service in Retail Assets will be an added advantage

Should be a quick thinker and be able to communicate resolution/solutions to customers effectively

Strong interpersonal Skills

Knowledge of systems like Siebel, Core

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JOB INFO

Job Identification

271712

Job Category

KMPL Corporate

Posting Date

10/23/2026, 12:11 PM

Apply Before

11/23/2026, 12:11 PM

Degree Level

Bachelor's Degree

Job Schedule

Full time

Locations

Gurgaon, Haryana, IN

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