Receptionist & Operations Executive

Job description

Company

Maplife Group

Location

Sushant Golf City, Lucknow

Employment Type

Full-Time

Salary

As per experience and suitability

About the Role

We are looking for a smart, articulate, confident, and highly presentable Receptionist \& Operations Executive who will be responsible for managing the front office and supporting various day-to-day operational, calling, coordination, and sales-related activities.

The ideal candidate should have excellent communication skills, a professional personality, and the ability to handle people and multiple responsibilities efficiently.

Key Responsibilities

• Manage the reception and ensure a professional, welcoming, and well-maintained office environment.
• Greet and assist clients, visitors, and guests professionally.
• Handle incoming and outgoing calls, enquiries, messages, and follow-ups.
• Make calls for customer feedback, data collection, confirmations, follow-ups, surveys, and other official requirements.
• Support sales and business development activities through calling and lead follow-ups.
• Maintain visitor, attendance, courier, and other office records.
• Maintain and update data, spreadsheets, registers, and required reports.
• Coordinate with staff, management, clients, and visitors as required.
• Assist with day-to-day operational and administrative requirements of the office.
• Ensure the reception and front-office area remains organized, presentable, and properly managed.
• Take up additional operational and business-related responsibilities assigned by management.

Candidate Profile

• Extremely smart, articulate, confident, and well-presented.
• Excellent communication and interpersonal skills.
• Pleasant, professional, and confident personality.
• Comfortable making calls and communicating with different types of people.
• Good at handling people, situations, and multiple tasks.
• Proactive, organized, responsible, and quick to learn.
• Good knowledge of MS Office, Excel/Google Sheets, and basic computer operations.
• Able to maintain professionalism while handling both front-office and operational responsibilities.

Qualification \& Experience

• Graduation in any stream preferred.
• Relevant experience in reception, calling, customer handling, sales support, administration, or operations will be preferred.
• Freshers with excellent communication skills, confidence, and personality may also be considered.

Pay

₹10,000.00 - ₹15,000.00 per month

Work Location

In person