Customer Service Associate

Job Title

Service Associate (Both Day and night)

Interested candidates can go to PVR, saharaganj mall for interview after 9 AM with there resume. Walk ins are going on.

Location

Lucknow, Uttar Pradesh

Company

4th floor PVR Saharaganj

Department

Operations / Customer Service

Reporting To

Duty Officer/ Duty Manager

Interview Timing: 09 Am- 6 PM

Job Summary

PVR Cinemas is looking for enthusiastic and customer-focused Service Associates to join our team in Saharaganj. The ideal candidate will be responsible for delivering excellent customer service, assisting patrons, and ensuring smooth cinema operations.

Key Responsibilities

• Greet and assist customers courteously.
• Guide guests to their respective screens and seats.
• Check tickets and ensure proper entry and seating.
• Manage the crowd during entry, interval, and exit.
• Maintain cleanliness in lobbies, screens, and restrooms.
• Operate POS counters for food \& beverage sales.
• Coordinate with other departments for smooth operations.

Qualifications \& Skills

• Minimum Qualification: 12th Pass (Higher Secondary)
• Good communication skills in basic English is mandatory.
• Pleasant personality with a customer-first approach.
• Ability to work in shifts, including weekends and holidays.
• Team player and quick learner.

Job Types

Full-time, Permanent, Fresher

Pay

₹13,000.00 - ₹13,500.00 per month

Benefits

• Paid sick time
• Provident Fund

Location

• Lucknow, Uttar Pradesh (Required)

Shift availability

• Day Shift (Required)
• Night Shift (Required)

Work Location

In person