CSE (Customer Support Executive)

MODISON SOLARTECH PRIVATE LIMITED · Mumbai

Fresher चलेगा

वेतन₹20,000–40,000महीना, जैसा लिखा है

कहाँMumbaiMaharashtra

प्रकारFull timeFresher चलेगा

Posted24 Oct9 दिन पहले, SimplyHired से

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जो skills माँगे हैं24 लिखे हैं

Live chatCustomer records maintenanceRecord-keepingComputer operationCustomer communicationEmail communicationComputer literacyWriting skillsClient enquiry handlingCorrespondence draftingEnglishLocal language12th PassBusiness developmentBusiness etiquetteBachelor's degreeClient servicesRespectful communicationNon-voiceComputer skillsCustomer supportHindiClient communication skillsCommunication skills

इस job के बारे में

Job Title: Voice / Non-Voice Customer Support Executive
Job Type: Full-Time
Number of Openings: Multiple
Experience: Freshers and Experienced Candidates
Qualification: Undergraduate / Graduate

Roles and Responsibilities

Handle customer queries through chat and email.

Provide accurate information and appropriate solutions to customer concerns.

Maintain professional and courteous communication with customers.

Resolve customer issues according to company policies and procedures.

Maintain records of customer interactions whenever required.

Eligibility Criteria

Minimum qualification: Undergraduate.

Graduate candidates are also eligible to apply.

Freshers and experienced candidates can apply, depending on the role requirements.

Basic computer knowledge is required.

Good written communication skills in English and/or Hindi, as required for the role.

Ability to handle customer queries professionally.

Salary: Salary will be based on the candidate's educational qualifications, relevant work experience, and skills.

Key Skills

Customer Support

Non-Voice Process

Email Support

Chat Support

Sales Executive

Business Development

international

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits

Commuter assistance

Health insurance

Life insurance

Paid time off

Education

Higher Secondary(12th Pass) (Required)

Experience

Customer support: 1 year (Preferred)
Work Location: In person

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