CSE (Customer Support Executive)

Job Title

Voice / Non-Voice Customer Support Executive

Job Type

Full-Time

Number of Openings

Multiple

Experience

Freshers and Experienced Candidates

Qualification

Undergraduate / Graduate

Roles and Responsibilities

Handle customer queries through chat and email.

Provide accurate information and appropriate solutions to customer concerns.

Maintain professional and courteous communication with customers.

Resolve customer issues according to company policies and procedures.

Maintain records of customer interactions whenever required.

Eligibility Criteria

Minimum qualification

Undergraduate.

Graduate candidates are also eligible to apply.

Freshers and experienced candidates can apply, depending on the role requirements.

Basic computer knowledge is required.

Good written communication skills in English and/or Hindi, as required for the role.

Ability to handle customer queries professionally.

Salary

Salary will be based on the candidate's educational qualifications, relevant work experience, and skills.

Key Skills

Customer Support

Non-Voice Process

Email Support

Chat Support

Sales Executive

Business Development

international

Pay

₹20,000.00 - ₹40,000.00 per month

Benefits

Commuter assistance

Health insurance

Life insurance

Paid time off

Education

Higher Secondary(12th Pass) (Required)

Experience

Customer support

1 year (Preferred)

Work Location

In person