Sr. Customer Service Executive
- Job Title
- Senior Customer Service Executive – International Voice Process
- Company
- Wipro
- Location
- Mumbai, Maharashtra
- Job Type
- Full-Time
- Salary
- Up to ₹4 LPA
- Shift
- Rotational
- Night Shift Allowance
- Up to ₹3,000
Job Description
Outpace Consulting is hiring experienced candidates for the position of Senior Customer Service Executive – International Voice Process in Mumbai.
We are looking for confident and customer-focused professionals with good communication skills who can handle international customer queries and provide excellent service.
Key Responsibilities
Handle inbound and outbound customer calls for international clients.
Resolve customer queries and complaints professionally.
Provide accurate information about products and services.
Maintain customer records and update the system.
Meet customer satisfaction and performance targets.
Follow company policies and quality standards.
Eligibility Criteria
- Experience
- Minimum 6 months of relevant experience.
- Qualification
- Graduates and undergraduates are eligible.
Good English communication skills.
Willingness to work night shifts.
Strong customer-handling and problem-solving skills.
Salary & Benefits
Salary up to ₹4 LPA.
- Approximate in-hand salary
- ₹27,000 per month.
Night shift allowance up to ₹3,000.
Opportunity to build a career in the international BPO industry.
How to Apply
Interested candidates can send their updated resume on…
chhaviupadhyay1607@gmail.com
- Pay
- ₹300,000.00 - ₹400,000.00 per year
Benefits
Health insurance
Paid time off
Provident Fund
- Work Location
- In person
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