Sr. Customer Service Executive

Job Title

Senior Customer Service Executive – International Voice Process

Company

Wipro

Location

Mumbai, Maharashtra

Job Type

Full-Time

Salary

Up to ₹4 LPA

Shift

Rotational

Night Shift Allowance

Up to ₹3,000

Job Description

Outpace Consulting is hiring experienced candidates for the position of Senior Customer Service Executive – International Voice Process in Mumbai.

We are looking for confident and customer-focused professionals with good communication skills who can handle international customer queries and provide excellent service.

Key Responsibilities

Handle inbound and outbound customer calls for international clients.

Resolve customer queries and complaints professionally.

Provide accurate information about products and services.

Maintain customer records and update the system.

Meet customer satisfaction and performance targets.

Follow company policies and quality standards.

Eligibility Criteria

Experience

Minimum 6 months of relevant experience.

Qualification

Graduates and undergraduates are eligible.

Good English communication skills.

Willingness to work night shifts.

Strong customer-handling and problem-solving skills.

Salary & Benefits

Salary up to ₹4 LPA.

Approximate in-hand salary

₹27,000 per month.

Night shift allowance up to ₹3,000.

Opportunity to build a career in the international BPO industry.

How to Apply

Interested candidates can send their updated resume on…

chhaviupadhyay1607@gmail.com

Pay

₹300,000.00 - ₹400,000.00 per year

Benefits

Health insurance

Paid time off

Provident Fund

Work Location

In person