Tour Consultant

Job Description – Tours and Travels Operator

Job Title

Tours and Travels Operator

Location

Jayanagar, Bengaluru, Karnataka

Industry

Travel and Tourism

Employment Type

Full-Time

Job Summary

We are looking for a responsible and customer-oriented Tours and Travels Operator to manage daily travel operations, prepare tour packages, coordinate bookings, and provide excellent customer service. The candidate should have good communication skills, travel-planning knowledge, and the ability to coordinate domestic and international travel arrangements.

Key Responsibilities

Plan and organize domestic and international tour packages.

Prepare travel itineraries, quotations, and package cost estimates.

Handle flight, hotel, bus, cab, and sightseeing bookings.

Coordinate with hotels, transport providers, tour operators, and local guides.

Assist customers with travel requirements, visa documentation, and travel insurance coordination.

Manage customer enquiries through phone calls, WhatsApp, email, and walk-in visits.

Prepare invoices, maintain booking records, and follow up on customer payments.

Coordinate airport transfers, sightseeing schedules, and other travel arrangements.

Handle booking changes, cancellations, refunds, and customer complaints.

Maintain good relationships with clients and travel suppliers.

Skills and Qualifications

Good communication and customer-handling skills.

Knowledge of domestic and international destinations.

Basic knowledge of MS Office, Excel, email, and online booking platforms.

Ability to prepare professional quotations and itineraries.

Good organizational, negotiation, and problem-solving skills.

Knowledge of GDS platforms such as Amadeus, Galileo, or Sabre is an advantage.

Previous experience in a tours and travels agency is preferred.

Salary

Negotiable based on experience, skills, and knowledge.

Working Hours

Full-time; working hours and weekly holidays as per company policy.

Work Location

Jayanagar, Bengaluru.

Interested candidates can apply with their updated resume.

Pay

₹300,000.00 - ₹420,000.00 per year

Benefits

Cell phone reimbursement

Internet reimbursement

Provident Fund

Work Location

In person