Customer Service Representative

EdgeQ Technologies Private Limited · घर से काम

घर से काम

वेतनवेतन नहीं लिखा

कहाँघर से काम

प्रकारFull timeMid-level

Posted25 Oct7 दिन पहले, Himalayas से

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अच्छी English चाहिए, बोलने और लिखने में

दिन का काम

गाड़ी या licence नहीं चाहिए

जो skills माँगे हैं5 लिखे हैं

Customer ServiceCustomer Support RepresentativeCustomer Support SpecialistCustomer Support AgentCustomer Service Representative (CSR)

इस job के बारे में

We are looking for a friendly and detail-oriented Customer Service Representative to join our team. In this fully remote role, you will be the first point of contact for our customers, helping them resolve issues and delivering an outstanding support experience.

Responsibilities

Respond to customer inquiries via email, phone, and CRM tools

Resolve customer issues promptly and professionally

Document interactions and maintain accurate records

Escalate complex cases to the appropriate teams

Follow up with customers to ensure satisfaction

Requirements

Strong communication and problem-solving skills

Experience with CRM systems and email support

Attention to detail and a customer-first mindset

Reliable internet connection and a quiet home office

Previous customer service experience preferred

Benefits

Fully remote - work from anywhere

Competitive annual salary of $32,000 - $48,000

Supportive team environment with growth opportunities

Originally posted on Himalayas

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