Jobs›Customer Service

Customer Service Representative

EdgeQ Technologies Private Limited · Work from home
Work from home
PayPay not listed
WhereWork from home
TypeFull timeMid-level
Posted25 Oct4 days ago, via Himalayas
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list5 named
Customer ServiceCustomer Support RepresentativeCustomer Support SpecialistCustomer Support AgentCustomer Service Representative (CSR)
About this job

We are looking for a friendly and detail-oriented Customer Service Representative to join our team. In this fully remote role, you will be the first point of contact for our customers, helping them resolve issues and delivering an outstanding support experience.

Responsibilities

Respond to customer inquiries via email, phone, and CRM tools

  • Resolve customer issues promptly and professionally
  • Document interactions and maintain accurate records
  • Escalate complex cases to the appropriate teams
  • Follow up with customers to ensure satisfaction

Requirements

Strong communication and problem-solving skills

  • Experience with CRM systems and email support
  • Attention to detail and a customer-first mindset
  • Reliable internet connection and a quiet home office
  • Previous customer service experience preferred

Benefits

Fully remote - work from anywhere

  • Competitive annual salary of $32,000 - $48,000
  • Supportive team environment with growth opportunities

Originally posted on Himalayas

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