Receptionist

Job description

Front Desk Receptionist

Key Responsibilities

• Welcome and assist patients at the front desk.
• Schedule appointments and manage patient follow-ups.
• Handle billing, payments, and day-to-day front desk operations.
• Respond to WhatsApp messages, calls, and appointment inquiries.
• Maintain accurate records using CRM/software.
• Conduct cold calls and nurture prospective patient leads.
• Coordinate with the clinical team to ensure a smooth patient experience.

Requirements

• Excellent communication skills in English and Malayalam.
• Strong customer service and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Professional attitude with attention to detail.
• Good problem-solving and organizational skills.
• Immediate joiners are preferred.

Work Location

Kowdiar, Trivandrum

Pay

₹15,000.00 - ₹18,000.00 per month

Benefits

• Paid sick time

Work Location

In person