Customer Support Associate

Being & Brand · Mumbai

वेतन₹20,000–40,000महीना, जैसा लिखा है

कहाँMumbaiMaharashtra

प्रकारFull time

Posted26 Oct10 दिन पहले, SimplyHired से

Kaam ने check किया

Fee, deposit या पैसे माँगने के निशान नहीं

अच्छी English चाहिए, बोलने और लिखने में

Night shift

गाड़ी या licence नहीं चाहिए

जो skills माँगे हैं20 लिखे हैं

Customer records maintenanceRecord-keepingComputer operationCustomer complaint handlingEmail communicationInbound customer enquiry call handlingPhone communicationComputer literacyWriting skillsClient enquiry handlingInbound voiceEnglishVoice-based call centre experienceClient servicesNon-voiceTypingClient communication skillsEscalation handlingCommunication skillsClient interaction via phone calls

इस job के बारे में

Customer Support Executive – Voice Process

Job Type - Full-Time

Job Location - Malad, Mumbai

Salary - Up to ₹40,000 CTC per month

Job Responsibilities

Handle customer queries through voice and non-voice channels.

Provide prompt, accurate, and professional customer support.

Resolve customer concerns and ensure high customer satisfaction.

Maintain records of customer interactions and follow-up activities.

Escalate complex issues to the appropriate team when required.

Meet quality and productivity targets.

Requirements

Excellent verbal and written communication skills.

Good customer handling and problem-solving abilities.

Basic computer knowledge and typing skills.

Ability to work in rotational shifts.

Ability to work in a fast-paced environment.

Freshers and experienced candidates are welcome to apply.

Work Schedule

5 Days Working

Rotational Shifts

Rotational Week Off

Who Can Apply?

Freshers looking to start their career in customer support.

Experienced candidates from Voice Process, Customer Service, Chat Support, Email Support, or Customer Care backgrounds.

Graduates and Undergraduates can apply.

Candidates with fluent English communication skills preferred.

Apply now and take the next step in your customer support career!

Regards

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits

Food provided

Health insurance

Provident Fund

Work Location: In person

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