Customer Support Associate

Customer Support Executive – Voice Process

Job Type - Full-Time

Job Location - Malad, Mumbai

Salary - Up to ₹40,000 CTC per month

Job Responsibilities

Handle customer queries through voice and non-voice channels.

Provide prompt, accurate, and professional customer support.

Resolve customer concerns and ensure high customer satisfaction.

Maintain records of customer interactions and follow-up activities.

Escalate complex issues to the appropriate team when required.

Meet quality and productivity targets.

Requirements

Excellent verbal and written communication skills.

Good customer handling and problem-solving abilities.

Basic computer knowledge and typing skills.

Ability to work in rotational shifts.

Ability to work in a fast-paced environment.

Freshers and experienced candidates are welcome to apply.

Work Schedule

5 Days Working

Rotational Shifts

Rotational Week Off

Who Can Apply?

Freshers looking to start their career in customer support.

Experienced candidates from Voice Process, Customer Service, Chat Support, Email Support, or Customer Care backgrounds.

Graduates and Undergraduates can apply.

Candidates with fluent English communication skills preferred.

Apply now and take the next step in your customer support career!

Regards

Pay

₹20,000.00 - ₹40,000.00 per month

Benefits

Food provided

Health insurance

Provident Fund

Work Location

In person