Customer Relationship Management Executive/ Customer Relationship Executive

P.Orr & sons pvt ltd · Chennai

वेतन₹25,000–30,000महीना, जैसा लिखा है

कहाँChennaiTamil Nadu

प्रकारFull time

Posted23 Oct22 दिन पहले, SimplyHired से

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जो skills माँगे हैं20 लिखे हैं

Customer feedback collectionCustomer follow-upsCustomer communicationCustomer complaint handlingCustomer relationship buildingCustomer complaint follow-up verificationCustomer serviceClient enquiry handlingProviding information to customersCustomer feedback analysisClient relationship developmentHandling dissatisfied clientsClient feedback collectionClient servicesCustomer relationship managementClient status updatesCustomer supportClient liaisonCustomer complaint resolutionOffice experience

इस job के बारे में

P. ORR & SONS hiring for CRM

Years of experience: 0 to 3 years.

Should be experienced in Retail industry.

The person should act as the single point of contact for all service-related customer interactions and be responsible for

Handling and resolving customer complaints, issues and queries.

Regular follow-up with customers until closure.

Maintaining a cordial and professional relationship with customers.

Ensuring timely communication and updates on service status.

Capturing customer feedback and identifying recurring issues.

Strengthening customer confidence and building the P. ORR & SONS brand positively in the customer's mind.

Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person

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