Customer Relationship Management Executive/ Customer Relationship Executive

P.Orr & sons pvt ltd · Chennai

Pay₹25,000–30,000a month, as listed

WhereChennaiTamil Nadu

TypeFull time

Posted23 Oct18 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Day work

No vehicle or licence needed

Skills they list20 named

Customer feedback collectionCustomer follow-upsCustomer communicationCustomer complaint handlingCustomer relationship buildingCustomer complaint follow-up verificationCustomer serviceClient enquiry handlingProviding information to customersCustomer feedback analysisClient relationship developmentHandling dissatisfied clientsClient feedback collectionClient servicesCustomer relationship managementClient status updatesCustomer supportClient liaisonCustomer complaint resolutionOffice experience

About this job

P. ORR & SONS hiring for CRM

Years of experience: 0 to 3 years.

Should be experienced in Retail industry.

The person should act as the single point of contact for all service-related customer interactions and be responsible for

Handling and resolving customer complaints, issues and queries.

Regular follow-up with customers until closure.

Maintaining a cordial and professional relationship with customers.

Ensuring timely communication and updates on service status.

Capturing customer feedback and identifying recurring issues.

Strengthening customer confidence and building the P. ORR & SONS brand positively in the customer's mind.

Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person

Similar jobs in Chennai40 liveSee all →

Telecaller (Lead Generation / Customer Relationship / Client Accounts)Brandfoxglobal · Chennaivia Naukri Customer Relationship OfficerSb Holidays · Chennaivia Apna Customer Relationship OfficerSri Sai Vriksham Properties Private Limited · Chennaivia Apna Front Office Cum Customer Relationship Executive (CRE).Ricardo Elevators Private Limited · Chennaivia Apna Customer Relationship OfficerAxis Max Life Insurance Company Limited · Chennaivia Apna Service & Customer Relationship Manager – Elevator ElectronicsMabara Manufacturing Company · Chennaivia SimplyHired

Never pay to get work. If a listing asks for a fee, it is a scam. The ten signs →