Customer Support Executive (Premium Blended Process)

Naukari Consultancy Services · Kolkata

वेतन₹18,000–20,000महीना, जैसा लिखा है

कहाँKolkataWest Bengal

प्रकारFull time

Posted31 Oct2 दिन पहले, SimplyHired से

Kaam ने check किया

Fee, deposit या पैसे माँगने के निशान नहीं

अच्छी English चाहिए, बोलने और लिखने में

Night shift

गाड़ी या licence नहीं चाहिए

जो skills माँगे हैं13 लिखे हैं

Live chatCustomer complaint handlingInbound customer enquiry call handlingPhone communicationClient enquiry handlingInbound voiceEnglishMaster's degreeClient servicesClient communication skillsCommunication skillsClient liaisonClient interaction via phone calls

इस job के बारे में

Job Responsibilities

Handle customer queries through Voice and Chat Support.

Resolve customer concerns in real time with professionalism and empathy.

Provide accurate information and ensure excellent customer service.

Maintain quality standards and follow process guidelines.

Ensure customer satisfaction through effective communication and problem-solving.

Eligibility Criteria

Experienced candidates only (minimum 6 months of experience).

Good English communication skills.

Prior BPO or Customer Support experience preferred.

Strong problem-solving and customer-handling skills.

Salary & Benefits

Salary: Up to ₹20,000 In-Hand (Fixed).

Flexible rotational shifts.

Rotational week-offs.

One-way drop facility available.

Pay: ₹18,000.00 - ₹20,000.00 per month
Work Location: In person

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