PV
Customer Service Associate
PVR INOX LTD · Lucknow
वेतन₹13,000–13,500महीना, जैसा लिखा है
कहाँLucknowUttar Pradesh
प्रकारFull time
Posted30 Oct13 दिन पहले, SimplyHired से
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शारीरिक काम
जो skills माँगे हैं27 लिखे हैं
Customer communicationCustomer complaint handlingTable settingGuest relationsSales transaction processingTable plate clearingTable serviceGreeting customersClient enquiry handlingProcessing cash transactionsBussingHandling dissatisfied clients12th PassFood and beverage servicePayment collectionClient servicesPayment processing in food serviceOrder takingPoint-of-sale transaction managementClean workspace maintenanceDrink servicePOS systemsFood safetyBillingTeam coordinationGuest greeting in food serviceCommunication with kitchen staff
इस job के बारे में
- Department
- Operations / Food & Beverage
- Designation
- Service Associate
- Location
- Lucknow
- Industry
- Hospitality / Cinema Operations
Job Purpose
To ensure excellent customer service by providing a pleasant dining experience to guests while maintaining service standards, cleanliness, and operational efficiency.
Key Responsibilities
- Welcome and greet guests warmly and professionally.
- Take food and beverage orders accurately.
- Serve food and beverages as per company service standards.
- Maintain cleanliness and hygiene in the service area.
- Ensure proper table setup and timely clearance.
- Handle guest queries and complaints professionally.
- Coordinate with the kitchen team for timely order delivery.
- Follow food safety, hygiene, and grooming standards.
- Ensure proper handling of POS billing and cash transactions, wherever applicable.
- Support the team in achieving operational and customer satisfaction targets.
Qualification
- Minimum 12th Pass.
- Pay
- ₹13,000.00 - ₹13,500.00 per month
Benefits
Health insurance
Provident Fund
- Work Location
- In person
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