Jobs›Customer Service, Lucknow

Customer Service Associate

PVR INOX LTD · Lucknow
Pay₹13,000–13,500a month, as listed
WhereLucknowUttar Pradesh
TypeFull time
Posted30 Oct4 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
No vehicle or licence needed
Physical work
Skills they list27 named
Customer communicationCustomer complaint handlingTable settingGuest relationsSales transaction processingTable plate clearingTable serviceGreeting customersClient enquiry handlingProcessing cash transactionsBussingHandling dissatisfied clients12th PassFood and beverage servicePayment collectionClient servicesPayment processing in food serviceOrder takingPoint-of-sale transaction managementClean workspace maintenanceDrink servicePOS systemsFood safetyBillingTeam coordinationGuest greeting in food serviceCommunication with kitchen staff
About this job
Department
Operations / Food & Beverage
Designation
Service Associate
Location
Lucknow
Industry
Hospitality / Cinema Operations

Job Purpose

To ensure excellent customer service by providing a pleasant dining experience to guests while maintaining service standards, cleanliness, and operational efficiency.

Key Responsibilities

  • Welcome and greet guests warmly and professionally.
  • Take food and beverage orders accurately.
  • Serve food and beverages as per company service standards.
  • Maintain cleanliness and hygiene in the service area.
  • Ensure proper table setup and timely clearance.
  • Handle guest queries and complaints professionally.
  • Coordinate with the kitchen team for timely order delivery.
  • Follow food safety, hygiene, and grooming standards.
  • Ensure proper handling of POS billing and cash transactions, wherever applicable.
  • Support the team in achieving operational and customer satisfaction targets.

Qualification

  • Minimum 12th Pass.
Pay
₹13,000.00 - ₹13,500.00 per month

Benefits

Health insurance

Provident Fund

Work Location
In person

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