Telecallers ( Phone Support)

Role \& Responsibilities

• Speak with patients (leads) enquiring about IVF, IUI, ICSI, and fertility treatments
• Explain procedures and schedule appointments with IVF doctors
• Maintain records and follow-up with potential patients
• Educate clients about tests like AMH, TVS, semen analysis, etc.
• Handle inbound/outbound calls from paid ads, walk-ins \& referrals
• Coordinate with clinical staff for slot confirmations

Requirements

• Strong communication skills
• Knowledge of IVF/gynecology terminology preferred
• Basic computer/data entry skills
• Compassionate, patient, and clear on phone

What We Offer

• Training on IVF \& Fertility counseling
• Growth to Patient Coordinator / Counselor roles
• Supportive \& professional work environment

Job Types

Full-time, Permanent

Pay

₹8,152.70 - ₹26,710.28 per month

Work Location

In person