Front Desk Receptionist

Job Title: Front Desk Executive – Vijayanagar, Bengaluru

Company

Dr Alka’s Skincare \& Healthcare

Location

Vijayanagar, Bengaluru, Karnataka

Job Type

Full-time

Job Description

Dr Alka’s Skincare \& Healthcare is looking for a professional, friendly and well-organised Front Desk Executive to join our team at the Vijayanagar, Bengaluru branch.

The ideal candidate should have excellent communication skills, a welcoming personality and the ability to manage reception activities efficiently while ensuring a smooth and positive experience for every patient.

Key Responsibilities

• Welcome patients and visitors warmly and professionally.
• Manage patient registrations, appointments and reception enquiries.
• Handle incoming calls, WhatsApp messages and appointment bookings.
• Maintain patient records and update information in the clinic management system.
• Coordinate with doctors and clinical staff to manage patient flow.
• Explain basic clinic procedures, appointment schedules and available services.
• Manage billing, payments and receipts accurately, as required.
• Follow up with patients regarding appointments and scheduled visits.
• Maintain cleanliness and organisation at the reception area.
• Ensure patient confidentiality and provide excellent customer service.

Eligibility Criteria

• Minimum qualification: 12th pass or graduate; a graduate degree is preferred.
• Prior experience in front desk operations, healthcare or a dermatology/aesthetic clinic will be an advantage.
• Good verbal communication skills in English, Hindi and Kannada.
• Basic computer knowledge and familiarity with MS Office.
• Strong interpersonal skills and a patient-friendly attitude.
• Well-groomed, punctual, organised and responsible.
• Ability to multitask and work effectively in a clinical environment.

Job Details

Job Location

Vijayanagar, Bengaluru, Karnataka

Job Type

Full-time

Department

Front Office / Patient Coordination

Experience

Freshers with good communication skills and experienced candidates may apply.

How to Apply

Interested candidates can apply through Indeed with their updated CV and contact details.

Join Dr Alka’s Skincare \& Healthcare and become part of a team committed to providing a professional, welcoming and comfortable experience for every patient.

Pay

₹15,000.00 - ₹18,000.00 per month

Work Location

In person