Customer Relations Officer

Nexahire Solution · Kochi

वेतन₹20,000–25,000महीना, जैसा लिखा है

कहाँKochiKerala

प्रकारFull time

Posted7 Nov8 दिन पहले, SimplyHired से

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जो skills माँगे हैं24 लिखे हैं

Customer follow-upsCustomer records maintenanceRecord-keepingCustomer communicationCustomer complaint handlingCustomer relationship buildingCustomer serviceStakeholder liaisonClient enquiry handlingProviding information to customersInternal team coordination for query resolutionCross-departmental liaisonClient relationship developmentHandling dissatisfied clientsClient servicesCustomer relationship managementCustomer supportClient communication skillsInternal team coordination for issue resolutionCommunication skillsClient liaisonCross-functional communicationCustomer complaint resolutionOffice experience

इस job के बारे में

Location: Kochi, Kerala
Salary: 20000-25,000/month
Job Type: Full-Time

Job Summary

We are looking for a Customer Relations Officer to manage client interactions, address customer queries, and handle complaints and grievances professionally.

Key Responsibilities

Handle client interactions and customer enquiries.

Address customer complaints and resolve grievances.

Maintain positive relationships with clients.

Coordinate with internal teams to resolve customer issues.

Follow up with clients and ensure customer satisfaction.

Maintain customer records and feedback reports.

Requirements

Good communication and interpersonal skills.

Strong customer-handling and problem-solving abilities.

Patience and a professional approach to handling complaints.

Previous experience in customer relations or client handling is preferred.

Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person

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