Customer Support Engineer

I HUB DIGITAL TECHNOLOGIES PVT. LTD · Kochi

Fresher चलेगा

वेतन₹15,000–20,000महीना, जैसा लिखा है

कहाँKochiKerala

प्रकारFull timeFresher चलेगा

Posted7 Nov7 दिन पहले, SimplyHired से

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जो skills माँगे हैं30 लिखे हैं

Report preparationTechnical troubleshootingDiploma – Information TechnologyDiploma – Electronics EngineeringOn-site technical supportEmail communicationTechnical support via phoneBachelor's degree – Information TechnologyInbound customer enquiry call handlingBasic service issue troubleshootingPhone communicationClient enquiry handlingIn-person customer serviceEscalation managementInternal team coordination for query resolutionEquipment troubleshootingEnglishComputer hardwareClient servicesComputer networkingCustomer service report generationHindiClient communication skillsTechnical support via emailDiplomaEscalation handlingInternal team coordination for issue resolutionInternal communicationCommunication skillsClient interaction via phone calls

इस job के बारे में

Position: Customer Support Engineer ( Freshers and Experienced candidates can apply
Location: Kochi kerala
Job Type: Full-Time

We are looking for a dedicated Support Engineer to join our team .

Freshers with basic knowledge of computer hardware and networking are welcome to apply.

Responsibilities

Provide technical support and troubleshooting for our products/services.

Handle customer queries via phone, email, or site visits when required.

Coordinate with the internal team for escalations and timely resolution.

Prepare daily/weekly service reports as needed.

Requirements

Diploma/Degree in Electronics, IT, or a related field.

Good communication and problem-solving skills.

Hardware knowledge required.

Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits

Health insurance

Provident Fund

Work Location: In person

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