Chat Support Associate

33 Holdings Global · Kochi

वेतनवेतन नहीं लिखा

कहाँKochiKerala

प्रकारFull time

Posted7 Nov4 दिन पहले, SimplyHired से

Kaam ने check किया

Fee, deposit या पैसे माँगने के निशान नहीं

अच्छी English चाहिए, बोलने और लिखने में

दिन का काम

गाड़ी या licence नहीं चाहिए

जो skills माँगे हैं20 लिखे हैं

Live chatCustomer records maintenanceRecord-keepingCustomer communicationCustomer complaint handlingCustomer appointment bookingClient enquiry handlingClient record-keeping practicesProcess improvementEnglishCommunication platformsAccurate transaction records managementHandling dissatisfied clientsBachelor's degreeClient servicesProviding product informationClient communication skillsEscalation handlingClient educationClient liaison

इस job के बारे में

Respond promptly to customer inquiries via online chat platforms.

Provide accurate information about our products and services.

Assist customers with Booking Appoiments

Resolve customer complaints and escalate complex issues to the appropriate department.

Ensure high levels of customer satisfaction through timely and effective communication.

Collaborate with other team members to improve processes and enhance the overall customer experience.

Maintain detailed records of customer interactions and transactions.

Stay up-to-date on company policies, products, and promotions.

Job Type: Full-time

Benefits

Health insurance

Paid time off

Provident Fund

Language

English (Preferred)

Location

Kochi, Kerala (Preferred)

Work Location: In person

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