Front Office Manager (Skin Care Experience)

Skuccii Supercliniq (M Tre Ventures LLP) · Mumbai

Senior

वेतन₹30,000–50,000महीना, जैसा लिखा है

कहाँMumbaiMaharashtra

प्रकारFull time

Posted7 Nov4 दिन पहले, SimplyHired से

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गाड़ी या licence नहीं चाहिए

जो skills माँगे हैं33 लिखे हैं

Staff performance monitoringCustomer complaint handlingStaff supervisionTeam member evaluationCustomer relationship buildingGuest relationsCustomer appointment bookingOperations coordinationPatient appointment coordinationGreeting customersClient enquiry handlingClient record-keeping practicesClient relationship developmentFront-of-house coordinationMedical schedulingQuality assuranceClient servicesCustomer relationship managementHealthcare managementScheduling for multiple individualsEmployee performance appraisalsOffice managementHandling patient queriesTraining & developmentClient communication skillsMedical appointment creationClient liaisonMarketingComplianceMedical administrationTraining deliveryReception managementFront office management

इस job के बारे में

Job description

Skuccii Supercliniq is a luxury aesthetic clinic in Lower Parel, Mumbai, specializing in advanced skin, hair, and body contouring treatments. Led by medical head Dr. Meghna Mour, it offers a range of services, from dermatology and laser treatments to hair transplants, using US FDA-approved technology in a high-end, celebrity-endorsed environment. The clinic provides a personalized, luxurious experience for its clients.

Job Role

The Front Office Executive will serve as the first point of contact for clients and visitors at the Clinic. This role is responsible for managing and executing front desk operations, ensuring a seamless client experience, and supporting the clinic’s administrative and customer service functions. The Front Office Executive will be well-groomed, personable, and be able to maintain a calm and professional demeanour in a high-end clinical environment.

Key Responsibilities

The Font Office Manager will be responsible for overseeing the daily operations of the clinic, ensuring efficient client flow and high-quality service delivery and guest relationship. They will manage the client / patient appointments and scheduling, staff training, and conducting performance evaluations, while also fostering professional development. Client care coordination is a key aspect of their role, as they address client enquiries, resolve complaints, and oversee or carry out scheduling and appointments to enhance client satisfaction. Compliance with healthcare regulations and maintaining accurate client records are crucial responsibilities. The Front Office Manager will also implement quality assurance initiatives, assist or support in developing marketing strategies, and manage medical technology and equipment. By balancing these various front office duties, the Front office Manager will ensure the clinic operates smoothly and effectively, providing excellent care and customer experience to clients.

Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits

Health insurance

Leave encashment

Paid time off

Application Question(s)

Are you comfortable with 6 days week schedule?

Are you comfortable working 9 hours a day?

Your CTC?

Your Expected CTC ?

Are you comfortable travelling to Lower Parel?

Work Location: In person

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