Customer Care Executive
ODeX India Solutions Pvt. Ltd. · Mumbai
वेतन₹2.4L–3Lसाल, जैसा लिखा है
कहाँMumbaiMaharashtra
प्रकारFull timeFresher चलेगा
Posted9 Nov3 दिन पहले, SimplyHired से
Kaam ने check किया
Freshers के लिए खुला: experience नहीं माँगा
Fee, deposit या पैसे माँगने के निशान नहीं
अच्छी English चाहिए, बोलने और लिखने में
गाड़ी या licence नहीं चाहिए
जो skills माँगे हैं19 लिखे हैं
Live chatCustomer complaint handlingEmail communicationMicrosoft OutlookCustomer complaint follow-up verificationPhone communicationComputer literacySpreadsheetsWriting skillsClient enquiry handlingEnglishLocal languageBachelor's degreeClient servicesHindiClient communication skillsComplaint resolution call handlingCommunication skillsClient interaction via phone calls
इस job के बारे में
- Job Title
- Executive – Support
- Reporting to
- Team Leader
- Division/Department
- Support
- Location
- Vikhroli, Mumbai
- Experience
- Fresher or min 6 months
- Education
- Graduate
- Language
- English / Hindi
- Job Responsibilities
- -
- Handles the customer requests and complaints.
- Provide appropriate solutions and alternatives within the time limits.
- Follow up to ensure resolution.
- Follow communication procedures, guidelines and policies.
- Provide resolution with the basic knowledge and skill.
- Skills required
- -
Good communication skills
Knowledge of Microsoft Office
- Skills required
- - 1. Strong verbal and written communication skills.
- Proficiency in Microsoft Office applications (Excel, Word, Outlook, etc.).
- Ability to work in a 365-day operational support environment, including weekends and holidays.
- Willingness to work across different support processes (Email, Chat, Voice, and L1 Support) based on business requirements.
- The work schedule includes 6 working days in the first week, followed by 5 working days per week, with 2 rotational week-offs (No fixed weekly off)
- Pay
- ₹240,000.00 - ₹300,000.00 per year
Benefits
Health insurance
Leave encashment
Provident Fund
- Work Location
- In person
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