US Customer Support ()

Key Responsibilities

Handle inbound and outbound customer calls professionally.

Assist US-based customers with their queries, concerns, and requests.

Provide accurate information and timely resolutions.

Maintain customer records and update information in the system.

Prepare reports and maintain data using MS Excel and MS Word.

Respond to customer emails and follow up on pending queries.

Ensure customer satisfaction through effective communication and problem-solving.

Follow company policies, quality standards, and customer service guidelines.

Required Skills & Qualifications

Good verbal and written communication skills in English.

Basic to intermediate knowledge of MS Office (MS Excel, MS Word, and Outlook).

Good typing and computer skills.

Strong problem-solving and interpersonal skills.

Ability to handle customer queries professionally.

Customer-focused attitude with a willingness to learn.

Freshers and experienced candidates can apply.

Pay

₹18,000.00 - ₹25,000.00 per month

Benefits

Health insurance

Provident Fund

Application Question(s)

WEST DELHI NEARBY (PLS MENTION YOUR CUTRRENT LOCATION)

IMMEDAITE JOINER

MS-Excel & MS-Word Knowledge (MUST)

Education

Bachelor's (Required)

Experience

US Support

1 year (Required)

Language

English (US English- Fluent) - Can Only Apply (Required)

Work Location

In person