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CRM Executive (Customer Relationship Management)
CLASSY FURNITURE · Kochi
वेतन₹14,000–18,000महीना, जैसा लिखा है
कहाँKochiKerala
प्रकारFull time
Posted9 Nov2 दिन पहले, SimplyHired से
Kaam ने check किया
Fee, deposit या पैसे माँगने के निशान नहीं
अच्छी English चाहिए, बोलने और लिखने में
दिन का काम
गाड़ी या licence नहीं चाहिए
जो skills माँगे हैं45 लिखे हैं
Customer feedback collectionSales persuasionCustomer records maintenanceComputer operationAfter-sales serviceOutbound lead nurturingCollaboration with salesCustomer relationship buildingInbound customer enquiry call handlingCoordination with sales teamsPhone communicationClient detail updatesEnterprise SoftwareComputer literacyOperations coordinationSpreadsheetsClient enquiry handlingInbound voiceMalayalamOutbound telemarketingCross-departmental liaisonEnglishClient relationship developmentClient data maintenance in CRMLocal languageLead conversionClient feedback collectionLead nurturingCustomer service through social mediaClient servicesPhone canvassingTelesalesCRM system proficiencyProductivity softwareClient communication skillsTelemarketingCommunication skillsSales follow-upClient liaisonTeam coordinationAfter-sales follow-upClosing dealsClient interaction via phone callsCustomer account updatingCustomer data entry
इस job के बारे में
- Location
- Kochi, kalamassery
- Company
- Classy Furniture
We are looking for a smart and responsible CRM Executive to handle customer coordination and follow-ups.
Job Responsibilities
- Handle customer enquiries (WhatsApp, Calls, Instagram, Website)
- Follow-up with leads and convert into orders
- Maintain customer data and update CRM system
- Coordinate with sales, production & delivery team
- Ensure customer satisfaction and timely updates
- Handle post-sales support and feedback collection
Requirements
- Good communication skills (Malayalam + English)
- Basic computer knowledge (Excel, CRM software)
- Experience in CRM / customer support preferred
- Strong follow-up and convincing skills
- Friendly and professional attitude
Who Can Apply
- Experienced candidates
- Freshers can also apply
- Pay
- ₹14,000.00 - ₹18,000.00 per month
Application Question(s)
Are you available for immediate joining?
Are you comfortable making 50–70 outbound calls daily?
Language
English , malayalam (Required)
- Work Location
- In person
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