Customer Relationship Executive

PERFECT S P PRIVATE LIMITED · Kochi

वेतन₹18,000–30,000महीना, जैसा लिखा है

कहाँKochiKerala

प्रकारFull time

Posted9 Novकल, SimplyHired से

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जो skills माँगे हैं34 लिखे हैं

Customer records maintenanceRecord-keepingComputer operationCustomer complaint handlingCustomer relationship buildingInbound customer enquiry call handlingCustomer complaint follow-up verificationPhone communicationCall loggingComputer literacySpreadsheetsStakeholder liaisonClient enquiry handlingInbound voiceInternal team coordination for query resolutionCross-departmental liaisonEnglishClient relationship developmentLocal languageTamilClient servicesCustomer relationship managementData entryCustomer service report generationHindiClient communication skillsProfessional phone etiquetteAfter-call work proceduresInternal team coordination for issue resolutionComplaint resolution call handlingCommunication skillsClient liaisonCross-functional communicationOffice phone management

इस job के बारे में

WE ARE HIRING | CUSTOMER RELATIONSHIP EXECUTIVE

Position: Customer Relationship Executive

Perfect SP Private Limited is looking for an energetic and customer-oriented Customer Relationship Executive to manage client interactions, handle incoming and outgoing calls, and ensure excellent customer service.

Key Responsibilities

Handle incoming and outgoing customer calls professionally.

Address customer enquiries, complaints, and service-related requests.

Follow up with customers to ensure timely resolution of issues.

Coordinate with internal departments and operational teams to resolve customer concerns.

Maintain customer records, call logs, and follow-up reports.

Ensure effective communication and build positive customer relationships.

Manage multiple calls and follow-ups efficiently.

Requirements

Fluency in Hindi, English, and Tamil is mandatory.

Good verbal communication and interpersonal skills.

Proficiency in MS Excel and basic computer operations.

Ability to handle high call volumes and manage multiple tasks.

Active, energetic, and customer-focused approach.

Eligibility

Experienced candidates can apply.

Day scholars preferred.

Immediate joiners preferred.

How to Apply

Interested candidates can share their updated CV at hr@peninagroup.com

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits

Cell phone reimbursement

Paid time off

Experience

Customer relationship management: 1 year (Preferred)

Work Location: In person

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