Email-Chat Process Hiring || Noida

AllSec Technologies · Noida

Fresher चलेगा

वेतन₹15,000–35,000महीना, जैसा लिखा है

कहाँNoidaUttar Pradesh

प्रकारFull timeFresher चलेगा

Posted10 Novकल, SimplyHired से

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अच्छी English चाहिए, बोलने और लिखने में

दिन का काम

गाड़ी या licence नहीं चाहिए

जो skills माँगे हैं24 लिखे हैं

Live chatCustomer follow-upsCustomer records maintenanceRecord-keepingComputer operationCustomer communicationCustomer complaint handlingEmail communicationComputer literacyWriting skillsClient enquiry handlingCorrespondence draftingEnglishHandling dissatisfied clients12th PassAchieving service-level targetsBachelor's degreeClient servicesCustomer relationship managementNon-voiceTypingProductivity softwareClient communication skillsCommunication skills

इस job के बारे में

Position: Customer Support Executive (Non-Voice Process)
Location: Noida

Job Role & Responsibilities

Handle customer queries through email and live chat.

Provide accurate information and effective resolutions to customer concerns.

Respond to customer inquiries within defined turnaround times (TAT).

Maintain professional written communication with customers.

Manage customer complaints and follow up on unresolved issues.

Maintain proper records of customer interactions.

Ensure customer satisfaction while meeting quality and productivity targets.

Candidate Requirements

Minimum qualification: 12th Pass / Graduate.

Freshers and experienced candidates can apply.

Excellent written English communication skills.

Good typing speed and grammatical accuracy.

Basic computer and MS Office knowledge.

Strong problem-solving and multitasking abilities.

Ability to handle multiple chats simultaneously.

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits

Health insurance

Provident Fund

Work Location: In person

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