Email-Chat Process Hiring || Noida

Position

Customer Support Executive (Non-Voice Process)

Location

Noida

Job Role & Responsibilities

Handle customer queries through email and live chat.

Provide accurate information and effective resolutions to customer concerns.

Respond to customer inquiries within defined turnaround times (TAT).

Maintain professional written communication with customers.

Manage customer complaints and follow up on unresolved issues.

Maintain proper records of customer interactions.

Ensure customer satisfaction while meeting quality and productivity targets.

Candidate Requirements

Minimum qualification

12th Pass / Graduate.

Freshers and experienced candidates can apply.

Excellent written English communication skills.

Good typing speed and grammatical accuracy.

Basic computer and MS Office knowledge.

Strong problem-solving and multitasking abilities.

Ability to handle multiple chats simultaneously.

Pay

₹15,000.00 - ₹35,000.00 per month

Benefits

Health insurance

Provident Fund

Work Location

In person