Order Dispatch and Customer Care Executive

Studio Covers · Noida

वेतन₹15,000–25,000महीना, जैसा लिखा है

कहाँNoidaUttar Pradesh

प्रकारFull time

Posted10 Novकल, SimplyHired से

Kaam ने check किया

Fee, deposit या पैसे माँगने के निशान नहीं

दिन का काम

गाड़ी या licence नहीं चाहिए

जो skills माँगे हैं30 लिखे हैं

Order fulfilment coordinationCustomer communicationAfter-sales serviceGoogle SheetsOrder status updatesEmail communicationInbound customer enquiry call handlingCustomer returns handlingReturns processingLabellingClient enquiry handlingShipment tracking for distribution operationsInbound voiceShopifyEnglishLocal languageE-CommerceOrder shippingDispatchingReturns processing in distribution operationsCustomer request processingFreight shipment trackingClient follow-upClient servicesDelay management in logisticsFreight bookingOrder issue resolutionCourier and postal service assistanceHindiClient interaction via phone calls

इस job के बारे में

Studio Covers is a Greater Noids-based home decor brand that sells direct to customers through our own Shopify website and some marketplaces.

You will

Process and dispatch Shopify orders daily.

Book couriers (Delhivery, Bluedart) and generate shipping labels.

Confirm COD orders and addresses to reduce RTOs.

Fulfill and manage orders on marketplaces such as Myntra.

Act as the POC for retail stores we sell through.

Handle returns, exchanges and RTOs.

Track shipments and follow up on delays.

Reply to customers on WhatsApp, email and calls.

You have

1–3 years in order dispatch, courier booking or customer support, ideally at a D2C brand.

Working knowledge of Shopify, courier panels and Google Sheets.

Good attention to detail, and clear Hindi and English.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits

Provident Fund

Work Location: In person

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