Order Dispatch and Customer Care Executive

Studio Covers is a Greater Noids-based home decor brand that sells direct to customers through our own Shopify website and some marketplaces.

You will

Process and dispatch Shopify orders daily.

Book couriers (Delhivery, Bluedart) and generate shipping labels.

Confirm COD orders and addresses to reduce RTOs.

Fulfill and manage orders on marketplaces such as Myntra.

Act as the POC for retail stores we sell through.

Handle returns, exchanges and RTOs.

Track shipments and follow up on delays.

Reply to customers on WhatsApp, email and calls.

You have

1–3 years in order dispatch, courier booking or customer support, ideally at a D2C brand.

Working knowledge of Shopify, courier panels and Google Sheets.

Good attention to detail, and clear Hindi and English.

Pay

₹15,000.00 - ₹25,000.00 per month

Benefits

Provident Fund

Work Location

In person