Telecalling Executive - Bangalore (Fresher& Experience)

ScopeHR Services · Bangalore

Fresher चलेगा

वेतन₹20,000–25,000महीना, जैसा लिखा है

कहाँBangaloreKarnataka

प्रकारPart timeFresher चलेगा

Posted10 Novकल, SimplyHired से

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Freshers के लिए खुला: experience नहीं माँगा

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अच्छी English चाहिए, बोलने और लिखने में

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जो skills माँगे हैं26 लिखे हैं

Customer records maintenanceCustomer relationship buildingInbound customer enquiry call handlingCustomer needs analysisPhone communicationCall loggingClient detail updatesClient enquiry handlingOpportunity qualificationInbound voiceEnglishClient data maintenance in CRMClient needs assessmentLocal languageBachelor's degreeKannadaCRM system proficiencyClient communication skillsTelemarketingAfter-call work proceduresCommunication skillsClient liaisonLead qualification callsClient interaction via phone callsSales lead qualificationCustomer data entry

इस job के बारे में

The telecaller or lead qualifier role focuses on managing inbound and outbound customer inquiries, qualifying luxury home elevator prospects, and maintaining CRM records.

Experience: 0 to 2 years of experience in telecalling, customer support, or lead generation.
Languages: Mandatory fluency in Kannada and English (additional regional languages are a plus).
Communication Skills: Strong verbal communication, active listening, and effective questioning abilities.
Interpersonal Skills: Ability to quickly build rapport over the phone, energetic and persuasive demeanor.
Education: Any Graduate

Answer all inbound calls promptly with a target of 0 missed call ratio

Ensure immediate callback for any unattended call (if applicable)

Qualify incoming leads based on predefined criteria

Understand customer requirements and capture accurate details in CRM

Maintain high call volume and productivity standards

Provide a positive first impression of the company

Required Experience,Skills & Competencies

0-1 Years of Experience

Good verbal communication skills

Fluency in Kannada and English (Mandatory)

Strong listening and questioning skills

Ability to build rapport quickly over phone

Energetic, confident, and persuasive personality

Loves talking to people

Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person

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