Telecalling Executive - Bangalore (Fresher& Experience)
ScopeHR Services · Bangalore
Pay₹20,000–25,000a month, as listed
WhereBangaloreKarnataka
TypePart timeFreshers welcome
Posted10 NovYesterday, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
Skills they list26 named
Customer records maintenanceCustomer relationship buildingInbound customer enquiry call handlingCustomer needs analysisPhone communicationCall loggingClient detail updatesClient enquiry handlingOpportunity qualificationInbound voiceEnglishClient data maintenance in CRMClient needs assessmentLocal languageBachelor's degreeKannadaCRM system proficiencyClient communication skillsTelemarketingAfter-call work proceduresCommunication skillsClient liaisonLead qualification callsClient interaction via phone callsSales lead qualificationCustomer data entry
About this job
The telecaller or lead qualifier role focuses on managing inbound and outbound customer inquiries, qualifying luxury home elevator prospects, and maintaining CRM records.
- Experience
- 0 to 2 years of experience in telecalling, customer support, or lead generation.
- Languages
- Mandatory fluency in Kannada and English (additional regional languages are a plus).
- Communication Skills
- Strong verbal communication, active listening, and effective questioning abilities.
- Interpersonal Skills
- Ability to quickly build rapport over the phone, energetic and persuasive demeanor.
- Education
- Any Graduate
Answer all inbound calls promptly with a target of 0 missed call ratio
Ensure immediate callback for any unattended call (if applicable)
Qualify incoming leads based on predefined criteria
Understand customer requirements and capture accurate details in CRM
Maintain high call volume and productivity standards
Provide a positive first impression of the company
Required Experience,Skills & Competencies
0-1 Years of Experience
Good verbal communication skills
Fluency in Kannada and English (Mandatory)
Strong listening and questioning skills
Ability to build rapport quickly over phone
Energetic, confident, and persuasive personality
Loves talking to people
- Pay
- ₹20,000.00 - ₹25,000.00 per month
- Work Location
- In person
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