Executive Operations - MICE

Job Description

Sr. Operations Executive – MICE Department

Position

Sr. Executive – Operations MICE

Department

MICE

Experience Required

Minimum 3 years in a similar role

Job Summary

We are seeking a skilled and dynamic Operations Executive for our MICE department. The ideal candidate will be critical in planning, coordinating, and executing corporate events, conferences, and incentive travel programs. With a strong background in MICE operations, you will ensure seamless delivery of services and maintain the highest standards of client satisfaction.

Key Responsibilities

Event Planning and Coordination

Plan and manage end-to-end operations for MICE projects, including corporate events, meetings, incentive programs, and exhibitions.

Coordinate with clients to understand their requirements and deliver tailored solutions.

Vendor Management

Liaise with hotels, venues, transport providers, and other vendors to ensure quality services and negotiate favourable terms.

Ensure timely procurement and delivery of services as per event schedules.

Travel and Logistics

Manage travel arrangements, including flight bookings, accommodations, and ground transportation for clients and participants.

Prepare detailed itineraries and ensure their smooth execution.

Budget Management

Develop and manage budgets for MICE projects, ensuring cost-effectiveness without compromising quality.

Monitor expenses and maintain financial records for each event.

On-site Management

Supervise on-site operations during events, ensuring all aspects are executed as planned.

Address and resolve any issues promptly to maintain client satisfaction.

Documentation and Reporting

Maintain accurate documentation for all MICE activities, including contracts, agreements, and post-event reports.

Provide detailed feedback to management to improve future operations.

Qualifications and Skills

Bachelor's degree in Hospitality, Tourism, Business Management, or a related field.

Minimum of 3 years of experience in MICE operations.

Strong understanding of event planning, logistics, and travel arrangements.

Excellent negotiation, communication, and interpersonal skills.

Ability to multitask and manage multiple projects under tight deadlines.

Proficiency in Microsoft Office and event management software.

Flexibility to travel and work extended hours during events.

Key Attributes

Detail-oriented with strong organisational skills.

Proactive and problem-solving mindset.

Team player with leadership capabilities.

Commitment to delivering exceptional client experiences.

Job Types

Full-time, Permanent

Pay

From ₹28,000.00 per month

Experience

Operations - MICE

3 years (Preferred)

total work

2 years (Preferred)

Work Location

In person