Admin Coordinator

Hair O Craft Hair and Skin Clinic · Kochi

Senior

वेतन₹20,000–25,000महीना, जैसा लिखा है

कहाँKochiKerala

प्रकारFull time

Posted11 Nov4 दिन पहले, SimplyHired से

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जो skills माँगे हैं58 लिखे हैं

Office supply managementCollaborate with healthcare professionalsEmployee onboardingStaff performance monitoringMaintenance intervention coordinationCustomer communicationCustomer complaint handlingStaff supervisionCustomer relationship buildingCustomer appointment bookingTeam leadershipWorkflow managementOperations coordinationPatient appointment coordinationCustomer satisfaction trackingIn-person customer serviceBack office operationsCross-departmental liaisonStaffing allocationBack office processingFront-of-house coordinationAttendance recordingHandling dissatisfied clientsProperty maintenanceContractor coordinationOnboarding coordinationCompliance monitoringEmployee attendance managementFacility maintenance managementContinuous improvementClient servicesStaff trainingQuality improvementQuality compliance managementScheduling for multiple individualsVendor communicationSupply inventory managementRecruitingHR staffing coordinationMedical managementPatient interactionSecretarial workPatient registrationCustomer satisfaction improvementWorkforce managementOnboarding process managementOrdering suppliesNursing staff managementTracking inventory levelsMedical appointment creationBillingTeam coordinationMedical administrationReception managementShift schedulingFront office managementRoster coordinationOffice record organisation

इस job के बारे में

Key ResponsibilitiesOperations Management

Assist the Center Manager in the overall management of clinic operations.

Ensure smooth daily functioning of the clinic and timely resolution of operational issues.

Monitor patient appointments, registrations, billing, and overall patient experience.

Ensure adherence to company SOPs, quality standards, and operational policies.

Team Supervision

Supervise Front Office Executives, Patient Coordinators, Staff Nurses, and other support staff.

Prepare staff duty rosters and manage attendance.

Ensure discipline, punctuality, grooming, and professional conduct among employees.

Support recruitment, onboarding, training, and performance monitoring of staff.

Patient Experience

Ensure exceptional customer service throughout the patient journey.

Address patient concerns and complaints promptly and professionally.

Coordinate with doctors to ensure efficient consultation and treatment schedules.

Monitor patient feedback and implement improvement initiatives.

Administrative Responsibilities

Maintain clinic records, reports, and documentation.

Monitor inventory of medicines, consumables, and office supplies.

Coordinate with the Purchase Department for timely procurement.

Ensure proper maintenance of clinic equipment and facilities.

Coordinate with vendors for housekeeping, security, and maintenance services.

Share your resume ; Share your resume ; 904882268 , recruitment.sz@hairocraft.com

Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person

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