Jobs›Admin Coordinator, Kochi

Admin Coordinator

Hair O Craft Hair and Skin Clinic · Kochi
Senior
Pay₹20,000–25,000a month, as listed
WhereKochiKerala
TypeFull time
Posted11 Nov4 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list58 named
Office supply managementCollaborate with healthcare professionalsEmployee onboardingStaff performance monitoringMaintenance intervention coordinationCustomer communicationCustomer complaint handlingStaff supervisionCustomer relationship buildingCustomer appointment bookingTeam leadershipWorkflow managementOperations coordinationPatient appointment coordinationCustomer satisfaction trackingIn-person customer serviceBack office operationsCross-departmental liaisonStaffing allocationBack office processingFront-of-house coordinationAttendance recordingHandling dissatisfied clientsProperty maintenanceContractor coordinationOnboarding coordinationCompliance monitoringEmployee attendance managementFacility maintenance managementContinuous improvementClient servicesStaff trainingQuality improvementQuality compliance managementScheduling for multiple individualsVendor communicationSupply inventory managementRecruitingHR staffing coordinationMedical managementPatient interactionSecretarial workPatient registrationCustomer satisfaction improvementWorkforce managementOnboarding process managementOrdering suppliesNursing staff managementTracking inventory levelsMedical appointment creationBillingTeam coordinationMedical administrationReception managementShift schedulingFront office managementRoster coordinationOffice record organisation
About this job

Key ResponsibilitiesOperations Management

Assist the Center Manager in the overall management of clinic operations.

Ensure smooth daily functioning of the clinic and timely resolution of operational issues.

Monitor patient appointments, registrations, billing, and overall patient experience.

Ensure adherence to company SOPs, quality standards, and operational policies.

Team Supervision

Supervise Front Office Executives, Patient Coordinators, Staff Nurses, and other support staff.

Prepare staff duty rosters and manage attendance.

Ensure discipline, punctuality, grooming, and professional conduct among employees.

Support recruitment, onboarding, training, and performance monitoring of staff.

Patient Experience

Ensure exceptional customer service throughout the patient journey.

Address patient concerns and complaints promptly and professionally.

Coordinate with doctors to ensure efficient consultation and treatment schedules.

Monitor patient feedback and implement improvement initiatives.

Administrative Responsibilities

Maintain clinic records, reports, and documentation.

Monitor inventory of medicines, consumables, and office supplies.

Coordinate with the Purchase Department for timely procurement.

Ensure proper maintenance of clinic equipment and facilities.

Coordinate with vendors for housekeeping, security, and maintenance services.

Share your resume ; Share your resume ; 904882268 , recruitment.sz@hairocraft.com

Pay
₹20,000.00 - ₹25,000.00 per month
Work Location
In person

Never pay to get work. If a listing asks for a fee, it is a scam. The ten signs →

Apply on SimplyHired
Opens simplyhired.co.in in a new tab