Customer Service Quality Analyst (Int. BPO)

Globelance · पूरे India में

वेतन₹4L–4.6Lसाल, जैसा लिखा है

कहाँपूरे India में

प्रकारFull time

Posted12 Novआज, Adzuna से

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इस job के बारे में

Customer Service Quality Analyst Location: Bangalore Salary: Up to 4.6 LPA Experience: Minimum 2 to 3 years in a Quality Analyst role within a customer service environment Key Responsibilities: Audit Customer Interactions: Conduct thorough audits of customer interactions across voice, chat, ticketing, and email channels to assess quality against defined parameters. Identify Issues: Analyze audit findings to identify critical errors and patterns that impact customer satisfaction and agent perfor…

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