Customer Service Quality Analyst (Int. BPO)

Globelance · Across India

Pay₹4L–4.6La year, as listed

WhereAcross India

TypeFull time

Posted12 NovToday, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

About this job

Customer Service Quality Analyst Location: Bangalore Salary: Up to 4.6 LPA Experience: Minimum 2 to 3 years in a Quality Analyst role within a customer service environment Key Responsibilities: Audit Customer Interactions: Conduct thorough audits of customer interactions across voice, chat, ticketing, and email channels to assess quality against defined parameters. Identify Issues: Analyze audit findings to identify critical errors and patterns that impact customer satisfaction and agent perfor…

Similar jobs600+ liveSee all →

Customer Service ExecutiveNovishka Technologies Pvt. Ltd. · Bangalorevia Adzuna Director, Product Management Tech, Amazon Customer Service Network SolutionsAmazon · Hyderabadvia Adzuna PhonePe Wealth – Customer Service Executive (Inbound)Recruitwithpro · Navi Mumbaivia Adzuna GBS Customer Service RepresentativeUPS · Punevia Adzuna Airport/Airline Ground Staff Customer Service and TicketingMillennium Global Service · Kochivia Adzuna Customer Service RepresentativeWorkplace Options · Bangalorevia Adzuna

Never pay to get work. If a listing asks for a fee, it is a scam. The ten signs →