CM
Front Desk Executive
CMK Healthcare Pvt. Ltd. · Delhi
वेतन₹18,000–23,000महीना, जैसा लिखा है
कहाँDelhi
प्रकारFull time
Posted12 Novआज, SimplyHired से
Kaam ने check किया
Fee, deposit या पैसे माँगने के निशान नहीं
अच्छी English चाहिए, बोलने और लिखने में
गाड़ी या licence नहीं चाहिए
जो skills माँगे हैं61 लिखे हैं
Collaborate with healthcare professionalsCustomer records maintenanceWalk-in client managementCorrespondence managementEmail managementEmail communicationGuest relationsInbound customer enquiry call handlingSales transaction processingPhone communicationDigital register maintenanceVisitor log maintenanceCustomer appointment bookingOperations coordinationElectronic health record updatesPatient appointment coordinationGreeting customersClient enquiry handlingInbound voiceBack office operationsProcessing cash transactionsSales invoice generationBack office processingFront-of-house coordinationVisitor check-inClient invoicingEMR/EHRPayment collectionDaily operations report preparationClient servicesPatient flow managementScheduling for multiple individualsVendor communicationSupply inventory managementDaily cashier report preparationHealth record trackingQueue managementCustomer issue escalationCourier and postal service assistanceSecretarial workPatient orientationHandling patient queriesClean workspace maintenancePatient record updatingPatient registrationDocumentation handlingManaging patient recordsVisit schedulingProfessional phone etiquetteTracking inventory levelsMedical appointment creationBillingVisitor managementClient liaisonFile organisationOffice phone managementMedical administrationInvoice creationReception managementFront office managementCustomer data entry
इस job के बारे में
- Job Title
- Receptionist cum Admin
- Company
- Cure My Knee (CMK Healthcare Pvt. Ltd.)
- Location
- H-1565, Basement, Chittranjan Park,, South Delhi, Delhi, Delhi
- Time
- Monday - Saturday 12 pm - 9: 30 pm
About the Company
Cure My Knee (CMK), founded in 2020 by Dr. D. K Das, is a next-generation healthcare platform that specializes in advanced! orthopedic and joint care.
We focus on patient-centric healthcare, ensuring accessibility, transparency, and excellent medical outcomes. As we expand our services, we are looking for dynamic professionals to join our growing team.
- Visit us
- www.curemyknee.com
Role Summary
Serve as the first point of contact for patients and visitors, manage front-desk operations, appointments, calls, and basic billing while ensuring a smooth, professional patient experience.
Key Responsibilities
- Greet patients/visitors, verify appointments, and manage walk-ins.
- Answer and route phone calls/WhatsApp queries; provide basic information on services, timings, and doctors’ availability.
- Schedule, reschedule, and confirm appointments; maintain daily appointment calendar.
- Patient registration: capture demographics, upload IDs/reports, create/maintain EMR files.
- Coordinate patient flow with nursing/OT/diagnostic teams to minimize wait times.
- Billing & cash handling: generate invoices, collect payments, process UPI/card/cash, maintain daily cash/collection report.
- Manage front-desk email and maintain inquiry/lead log.
- Assist in insurance TPA documentation (if applicable) and share estimates as guided.
- Maintain reception area hygiene; manage token/queue system and waiting area announcements.
- Coordinate with vendors/couriers; handle document dispatch, reports, and receipts.
- Support basic admin tasks: stationery/stock tracking, file management, and daily closing reports.
- Escalate patient feedback/complaints promptly to the clinic manager.
- Pay
- ₹18,000.00 - ₹23,000.00 per month
- Work Location
- In person
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