BFSI Voice Support Executive – International BPO (Experienced)

outpace consulting · Gurugram

वेतन₹36,000–38,000महीना, जैसा लिखा है

कहाँGurugramHaryana

प्रकारFull time

Posted12 Novकल, SimplyHired से

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अच्छी English चाहिए, बोलने और लिखने में

Night shift

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जो skills माँगे हैं15 लिखे हैं

Inbound customer enquiry call handlingFinancePhone communicationWriting skillsClient enquiry handlingInbound voiceEnglishVoice-based call centre experienceBachelor's degreeClient servicesClient communication skillsProfessional phone etiquetteCommunication skillsClient liaisonClient interaction via phone calls

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Job Details

Process: BFSI – International Voice Support
Category: Banking, Financial Services & Insurance (BFSI)
Location: Gurgaon
Qualification: Graduate / Undergraduate
Experience: Minimum 1 year of International BPO experience
CTC: Up to ₹5.60 LPA
In-Hand Salary: Approx. ₹36,000–₹38,000 per month
Shift: Rotational shifts
Transport: Both-side cab facility

Key Responsibilities

Handle customer queries through international voice calls.

Provide accurate information and effective resolutions.

Assist customers with BFSI-related queries and service requests.

Maintain professional communication and customer satisfaction.

Follow company policies, process guidelines, and quality standards.

Ensure timely resolution of customer concerns.

Eligibility Criteria

Minimum 1 year of International BPO experience.

Graduate / Undergraduate candidates can apply.

Strong verbal and written English communication skills.

Excellent customer-handling skills.

Customer-focused and problem-solving approach.

Comfortable working in rotational shifts.

Candidates with BFSI or International Voice experience will be preferred.

Pay: ₹36,000.00 - ₹38,000.00 per month
Work Location: In person

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