Jobs›Bfsi Voice, Gurugram

BFSI Voice Support Executive – International BPO (Experienced)

outpace consulting · Gurugram
Pay₹36,000–38,000a month, as listed
WhereGurugramHaryana
TypeFull time
Posted12 NovYesterday, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Night shifts
No vehicle or licence needed
Skills they list15 named
Inbound customer enquiry call handlingFinancePhone communicationWriting skillsClient enquiry handlingInbound voiceEnglishVoice-based call centre experienceBachelor's degreeClient servicesClient communication skillsProfessional phone etiquetteCommunication skillsClient liaisonClient interaction via phone calls
About this job

Job Details

Process
BFSI – International Voice Support
Category
Banking, Financial Services & Insurance (BFSI)
Location
Gurgaon
Qualification
Graduate / Undergraduate
Experience
Minimum 1 year of International BPO experience
CTC
Up to ₹5.60 LPA
In-Hand Salary
Approx. ₹36,000–₹38,000 per month
Shift
Rotational shifts
Transport
Both-side cab facility

Key Responsibilities

Handle customer queries through international voice calls.

Provide accurate information and effective resolutions.

Assist customers with BFSI-related queries and service requests.

Maintain professional communication and customer satisfaction.

Follow company policies, process guidelines, and quality standards.

Ensure timely resolution of customer concerns.

Eligibility Criteria

Minimum 1 year of International BPO experience.

Graduate / Undergraduate candidates can apply.

Strong verbal and written English communication skills.

Excellent customer-handling skills.

Customer-focused and problem-solving approach.

Comfortable working in rotational shifts.

Candidates with BFSI or International Voice experience will be preferred.

Pay
₹36,000.00 - ₹38,000.00 per month
Work Location
In person

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