Front Desk Officer

Experience: More than 1year with clinic or hospital industry

Language Efficiency: Fluent in English and mother tongue

• Welcome the customer with pleasant smile and positive body language.
• Answering the phone calls with the sense of obligation and with Namaste culture.
• Maintenance of appointments registers of patients and corporate clients
• Generating and Dispatching medical reports to the clients
• Handles and manages all customer relation activities
• Registration and Billing of Customers
• Maintaining the record of the patients
• To educate clients on any running offers based upon the procedure selected.
• Taking feedback of the customer through google review, coordination for the pickup of reports.
• Handling over flow of customer from Billing Desk.
• In case customer has any queries/ complaint same needs to be resolved at their level, if not then escalate it to appropriate department.

Activity List

• Billing
• Registrations
• Patient Quires
• Telephone
• Report Delivery
• Customer Feedbacks
• E - doc

Candidate Resident Location

• Candidates residing in and around Edapally are preferred.

Job Type

Full-time

Pay

₹18,000.00 - ₹22,000.00 per month

Benefits

• Provident Fund

Ability to commute/relocate

• Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education

• Bachelor's (Required)

Experience

• total work: 1 year (Preferred)

Language

• English (Required)

Work Location

In person