Jobs›Front Desk, Kochi

Front Desk Coordinator

Norona tech LLP · Kochi
वेतन₹10,000–15,000महीना, जैसा लिखा है
कहाँKochiKerala
प्रकारFull time
Posted7 Nov7 दिन पहले, SimplyHired से
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जो skills माँगे हैं36 लिखे हैं
Customer records maintenanceWalk-in client managementRecord-keepingComputer operationInbound customer enquiry call handlingPhone communicationCustomer appointment bookingClient detail updatesComputer literacyOperations coordinationService schedulingGreeting customersClient enquiry handlingInbound voiceMalayalamCross-departmental liaisonEnglishBack office processingClient data maintenance in CRMFront-of-house coordinationLocal languageCustomer request processingBachelor's degreeClient servicesTypingCRM system proficiencySecretarial workClient communication skillsProfessional phone etiquetteCommunication skillsTeam coordinationOffice phone managementReception managementCustomer account updatingFront office managementCustomer data entry
इस job के बारे में

We are looking for a friendly, organized, and customer-focused Front Desk Coordinator to join our Edapally branch. The ideal candidate will be responsible for handling customer calls, managing CRM entries, and ensuring smooth front desk operations.

Key Responsibilities

Answer incoming customer calls professionally and provide accurate information.

Make follow-up calls to customers when required.

Enter and update customer details in the CRM system.

Schedule service requests and coordinate with the technical team.

Welcome and assist walk-in customers.

Maintain customer records and ensure data accuracy.

Handle basic administrative and front desk activities.

Coordinate with branch staff for smooth daily operations.

Requirements

Any Degree or Plus Two qualification.

Freshers are welcome to apply.

Good communication skills in Malayalam and basic English.

Basic computer knowledge and typing skills.

Ability to multitask and work in a fast-paced environment.

Positive attitude and customer service mindset.

Pay
₹10,000.00 - ₹15,000.00 per month
Work Location
In person

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