Customer Support Associate (CSA) - Healthcare

Hiring

Customer Support Executive – Healthcare (Patient Calling)

Location

Coimbatore

Salary

Up to ₹30,000 per month

Experience

Relevant experience preferred

Job Description

We are looking for Customer Support Executives for a healthcare process. The candidate will be responsible for communicating with patients, handling their queries, providing healthcare-related assistance, and ensuring a smooth patient experience.

Key Responsibilities

• Make outbound calls to patients and handle incoming patient queries.
• Follow up with patients regarding appointments, consultations, and treatments.
• Provide information about healthcare services and procedures.
• Assist patients with appointment scheduling and reminders.
• Maintain accurate patient information and call records.
• Address patient concerns professionally and escalate issues when required.
• Ensure a positive patient experience through effective communication.

Requirements

• Good verbal communication skills in English.
• Experience in customer support or patient calling is preferred.
• Basic computer knowledge and data entry skills.
• Good listening and problem-solving abilities.
• Patient, polite, and customer-focused attitude.

Salary \& Benefits

• Maximum Salary: ₹30,000 per month.
• Location: Coimbatore.

Interested candidates, apply now!

Pay

Up to ₹35,000.00 per month

Work Location

In person