Concierge Manager

AABEE RESORT & TRAVEL PRIVATE LIMITED · Gurugram

Senior

वेतन₹40,000–60,000महीना, जैसा लिखा है

कहाँGurugramHaryana

प्रकारFull time

Posted13 Nov2 दिन पहले, SimplyHired से

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दिन का काम

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जो skills माँगे हैं34 लिखे हैं

Vendor relationship buildingStaff performance monitoringStaff supervisionSourcingServices procurementCustomer relationship buildingTravel arrangementsCustomer serviceTeam leadershipStaff workload allocationOperations coordinationTeamwork allocationRestaurant reservation managementIn-person customer serviceClient relationship developmentFront-of-house coordinationClient needs assessmentPartnership buildingClient servicesCustomer relationship managementVendor relationship managementVendor negotiationHospitality team performance monitoringSupplier relationship managementNetworkingStrategic partnershipsTrainingTravel schedulingTask assignmentClient liaisonTeam coordinationHotel experienceStakeholder relationship buildingHospitality management

इस job के बारे में

Guest Relations & Experience

Ensure personalised and exceptional guest experiences.

Handle VIP guests, high-profile clients, and special requests.

Anticipate guest needs and provide customised recommendations.

Concierge Operations

Manage day-to-day concierge operations and service delivery.

Coordinate airport transfers, transportation, restaurant reservations, sightseeing, and other guest requirements.

Assist guests with travel arrangements, local attractions, shopping, and entertainment.

Team Management

Lead, train, and supervise the concierge team.

Allocate responsibilities and monitor team performance.

Ensure professional service standards are maintained.

Vendor & Partner Coordination

Build and maintain relationships with luxury hotels, restaurants, travel partners, and service providers.

Negotiate with vendors to ensure quality services and competitive pricing.

Develop a reliable network of premium service providers.

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits

Flexible schedule

Health insurance

Paid sick time

Paid time off

Provident Fund

Work from home

Work Location: In person

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