Concierge Manager

AABEE RESORT & TRAVEL PRIVATE LIMITED · Gurugram

Senior

Pay₹40,000–60,000a month, as listed

WhereGurugramHaryana

TypeFull time

Posted13 Nov2 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

Skills they list34 named

Vendor relationship buildingStaff performance monitoringStaff supervisionSourcingServices procurementCustomer relationship buildingTravel arrangementsCustomer serviceTeam leadershipStaff workload allocationOperations coordinationTeamwork allocationRestaurant reservation managementIn-person customer serviceClient relationship developmentFront-of-house coordinationClient needs assessmentPartnership buildingClient servicesCustomer relationship managementVendor relationship managementVendor negotiationHospitality team performance monitoringSupplier relationship managementNetworkingStrategic partnershipsTrainingTravel schedulingTask assignmentClient liaisonTeam coordinationHotel experienceStakeholder relationship buildingHospitality management

About this job

Guest Relations & Experience

Ensure personalised and exceptional guest experiences.

Handle VIP guests, high-profile clients, and special requests.

Anticipate guest needs and provide customised recommendations.

Concierge Operations

Manage day-to-day concierge operations and service delivery.

Coordinate airport transfers, transportation, restaurant reservations, sightseeing, and other guest requirements.

Assist guests with travel arrangements, local attractions, shopping, and entertainment.

Team Management

Lead, train, and supervise the concierge team.

Allocate responsibilities and monitor team performance.

Ensure professional service standards are maintained.

Vendor & Partner Coordination

Build and maintain relationships with luxury hotels, restaurants, travel partners, and service providers.

Negotiate with vendors to ensure quality services and competitive pricing.

Develop a reliable network of premium service providers.

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits

Flexible schedule

Health insurance

Paid sick time

Paid time off

Provident Fund

Work from home

Work Location: In person

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