Customer Support Executive (CSE)

General Diagnostics international PVT LTD · Mumbai

Fresher चलेगा

वेतन₹10,000–25,000महीना, जैसा लिखा है

कहाँMumbaiMaharashtra

प्रकारFull timeFresher चलेगा

Posted13 Novकल, SimplyHired से

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दिन का काम

गाड़ी या licence नहीं चाहिए

जो skills माँगे हैं25 लिखे हैं

Customer records maintenanceCustomer complaint handlingCustomer relationship buildingEmail communicationInbound customer enquiry call handlingPhone communicationSupport ticket trackingCustomer complaint documentationClient enquiry handlingInbound voiceInternal team coordination for query resolutionCross-departmental liaisonClient relationship development12th PassBachelor's degreeClient servicesCustomer relationship managementClient communication skillsInternal team coordination for issue resolutionInternal communicationComplaint resolution call handlingClient educationCommunication skillsClient liaisonClient interaction via phone calls

इस job के बारे में

Job Description

Customer Care Executive (Male & Female)

Location: Sanpada, Navi Mumbai
Salary: ₹15,000 – ₹25000
Work Mode: Work from Office
Working Hours: 9-hour shift

Shift Timings

Morning Shift: 7:00 AM / 8:00 AM / 9:00 AM
Afternoon Shift: 1:15 PM / 2:15 PM
Week Off: Rotational
Training: Company-provided

Eligibility

12th Pass, Graduates, Freshers, and Experienced candidates can apply.

Good communication skills and customer service orientation.

Key Responsibilities

Handle customer queries via calls, emails, and other communication channels.

Resolve customer concerns within the defined Turnaround Time (TAT).

Coordinate with internal departments to ensure timely support.

Maintain records of customer interactions, complaints, and resolutions.

Provide accurate information about company services.

Deliver excellent customer service and maintain positive client relationships.

Monitor and follow up on pending customer queries until resolution.

If you have eligible candidates, kindly share their resumes or circulate these opportunities among your students. We would be delighted to collaborate with your esteemed institution for campus recruitment and placement activities.

For applications or any queries, please contact

Aarati

HR – Talent Acquisition

General Diagnostics International Pvt. Ltd.

+91 70211 02691

Work Location: In person
Pay: ₹10,000.00 - ₹25,000.00 per month
Work Location: In person

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