Customer Support Executive (CSE)

Job Description

Customer Care Executive (Male & Female)

Location

Sanpada, Navi Mumbai

Salary

₹15,000 – ₹25000

Work Mode

Work from Office

Working Hours

9-hour shift

Shift Timings

Morning Shift

7:00 AM / 8:00 AM / 9:00 AM

Afternoon Shift

1:15 PM / 2:15 PM

Week Off

Rotational

Training

Company-provided

Eligibility

12th Pass, Graduates, Freshers, and Experienced candidates can apply.

Good communication skills and customer service orientation.

Key Responsibilities

Handle customer queries via calls, emails, and other communication channels.

Resolve customer concerns within the defined Turnaround Time (TAT).

Coordinate with internal departments to ensure timely support.

Maintain records of customer interactions, complaints, and resolutions.

Provide accurate information about company services.

Deliver excellent customer service and maintain positive client relationships.

Monitor and follow up on pending customer queries until resolution.

If you have eligible candidates, kindly share their resumes or circulate these opportunities among your students. We would be delighted to collaborate with your esteemed institution for campus recruitment and placement activities.

For applications or any queries, please contact

Aarati

HR – Talent Acquisition

General Diagnostics International Pvt. Ltd.

+91 70211 02691

Work Location

In person

Pay

₹10,000.00 - ₹25,000.00 per month

Work Location

In person