Tele Caller Executive

Seven Star Balaji Broadband Private Limited · Mumbai

Fresher चलेगा

वेतन₹15,000–27,000महीना, जैसा लिखा है

कहाँMumbaiMaharashtra

प्रकारFull timeFresher चलेगा

Posted13 Novकल, SimplyHired से

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जो skills माँगे हैं24 लिखे हैं

Computer operationCustomer complaint handlingAfter-sales serviceCustomer relationship buildingCustomer retentionInbound customer enquiry call handlingPhone communicationCall loggingComputer literacyClient enquiry handlingInbound voiceRetention call handlingClient relationship developmentHandling dissatisfied clientsClient servicesCustomer relationship managementCustomer service report generationComputer skillsClient communication skillsAfter-call work proceduresComplaint resolution call handlingCommunication skillsAfter-sales follow-upClient interaction via phone calls

इस job के बारे में

Responsibilities

Handle inbound and outbound customer calls.

Resolve customer queries, complaints, and service-related issues.

Follow up with existing customers to ensure satisfaction.

Focus on customer retention and maintain good customer relationships.

Provide accurate information and effective solutions.

Maintain daily call records and follow-up reports.

Requirements

Good communication and convincing skills.

Customer-handling and problem-solving abilities.

Basic computer knowledge.

Freshers and experienced candidates can apply.

Pay: ₹15,000.00 - ₹27,000.00 per month
Work Location: In person

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